Hiffman National, the property management and advisory services division of Oakbrook Terrace, Illinois-based real estate services firm NAI Hiffman, appointed Gannon O’Brien to the role of director of property management services, effective Feb. 10.
In this role, O’Brien will focus primarily on further expanding the firm’s portfolio of office properties under management in downtown and suburban Chicago, as well as Houston; Dallas; Indianapolis; Kansas City, Mo.; Kansas City, Kan.; Cincinnati; Columbus, Ohio; Charlotte, N.C.; Tampa, Fla.; and Orlando, Fla.
Award-winning Hiffman National has grown to more than 275 professionals in the U.S., including its west suburban Chicago headquarters, four additional hub locations and 20 satellite offices. With a mission to make life easier for its clients and team members, Hiffman combines a hands-on, customized approach and advanced property management technology, including its tenant app, Hiffman HQ, to successfully manage more than 90 million square feet of industrial, office and retail properties for 60 institutional and individual owners.
O’Brien joins Hiffman National with over 10 years of office property management experience, successfully developing and leading high-performing teams while overseeing daily operations, tenant and capital improvement projects, lease administration, sustainability initiatives and financial reporting functions for more than 5 million square feet of commercial real estate over the course of his career.
Prior to joining Hiffman National, O’Brien was vice president, office property management, at Stream Realty Partners, where he supported business development efforts and oversaw a portfolio of office and mixed-use properties for institutional clients in Chicago and the surrounding suburbs. Prior to Stream, he spent nearly seven years at Zeller, most recently as vice president/general manager for 311 S. Wacker Drive. O’Brien got his start in commercial property management with MB Real Estate, where he held property management roles at 55 W. Wacker Drive and 205/225 N. Michigan Ave. in Chicago.
O’Brien holds a bachelor’s degree from The Catholic University of America and has multiple licenses and certifications including Certified Commercial Investment Member (CCIM), Certified Manager of Commercial Properties (CMCP) and Real Property Administrator (RPA). He is also a licensed real estate managing broker and serves as a member of the BOMA/Chicago Labor Committee and Chicago Real Estate Network (CREN) Board of Directors.
