IIDA announced the appointment of Monae Redmond to the role of director of member services. In her new role, Redmond will be responsible for leading membership growth and development strategies while also serving as the primary conduit to the association’s regional and chapter leaders.
She is tasked with the creation and implementation of new initiatives that will foster successful member programming for regions and chapters, along with organizing and managing IIDA’s annual conferences and the association’s annual grant program.
Redmond comes to IIDA with over a decade of experience serving the 15,000-member community of the Chicago Association of REALTORS, where she made it her mission to provide premier customer service to members, students, volunteers and staff. She is a 2019 Association Forum and USAE Forty Under 40 award recipient, and also a part of the Association Forum Emerging Leaders Class of 2019. A licensed Illinois managing broker, Redmond has an MBA with a concentration in real estate and possesses extensive knowledge of the commercial real estate industry.
“I want all IIDA members to feel valued and be engaged and empowered by our mission to advance the profession of interior design,” said Redmond. “I am excited to listen and learn from the members, making sure their voices are heard and ensuring we provide exclusive benefits, meaningful content and significant business value and ultimately that all members feel satisfied and proud of their IIDA membership.”
Further expanding the association’s membership opportunities and programming, IIDA has promoted Ryan Ben, former student engagement and advancement manager, to director of association experience. His new role will focus on overall engagement and the enrichment of the IIDA member experience, as well as the chapter, campus center and committee leadership experience. Ben will work alongside Redmond to establish meaningful connections, valuable benefits, programs and experiences for all members.
“Monae is an exciting addition to the team at IIDA,” said IIDA executive vice president and CEO, Cheryl S. Durst, Hon. FIIDA. “Combined with the creative work of the collective minds at the association, we are proud to have a new dynamic membership team that is actively engaging, supporting and advancing the total IIDA member experience. It’s an honor to welcome her and promote Ryan after nearly a decade of hard work on behalf of our student members.”
Redmond will join Ben at IIDA Headquarters in Chicago.