Before going live with Pheedloop, be sure to customize the email communications below.
> Anywhere there is a [bracket], that information should be customized to the particular event.
> Email Templates are not the same as Announcements.
> Announcements are covered in another section.
*Link Opens Speaker Portal
When sent: by selecting speaker and choosing “Welcome Email”
Subject line: [insert event short name] – Your Speaker Portal!
*Link Opens Exhibitor Portal
When sent: by selecting Exhibitors and choosing “Send Welcome Email”
Subject line: [event short name] – Your Exhibitor Portal!
*Link Opens Virtual Portal and App Access Buttons
When sent: by selecting attendee(s) and choose “Event App Email”
Subject line: [Event Short Name] Access
*Link Opens Attendee Portal
When sent: by selecting attendee(s) and choose “Attendee Portal Invite”
Subject line: [Event Short Name] – IMPORTANT – Your Custom Attendee Portal
*Link Opens Virtual Portal
When sent: automatically send on registration if “virtual” is selected in ticket setup OR by selecting attendee(s) and choose “Virtual Event Welcome”
Use this Custom Subject line: [Event Short Name] – Virtual Event Portal Access
*Link Opens Virtual Portal and App Access Buttons
Registration confirmation emails are sent automatically for every ticket purchased during the checkout process. They have a PDF version of the ticket attached, contain information about how to login to the event application or virtual event portal (if the ticket is a virtual ticket), and basic information about your event itself.
Subject Line: Thank You for Registering!
*no links, but receipt attached as pdf
Registration receipts are sent automatically after an attendee completes their registration, and has paid. You may turn off these automated emails via your registration settings, but can always send them manually at any time. You may customize this email body if you would like to highlight specific payment related instructions, or provide any additional guidance. Note that the receipt document is attached to these emails, and you can also customize the content of those documents via your registration settings. Each individual registrant will also have their tickets emailed to them.
Default Subject Line: Registration Receipt!