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Pheedloop Guide

General Setup

Do not create “sample data”; use clone event function for your market


Experiences

VIRTUAL
SETTINGS TAB


MOBILE APP

Set the following to Visible and show on homepage:


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Pheedloop Communication Templates

Before going live with Pheedloop, be sure to customize the email communications below.
> Anywhere there is a [bracket], that information should be customized to the particular event.
> Email Templates are not the same as Announcements.
> Announcements are covered in another section.

Speaker Welcome

>> Fill in [event planner name and email] <<

*Link Opens Speaker Portal
When sent: by selecting speaker and choosing “Welcome Email”

Subject line: [insert event short name] – Your Speaker Portal!

Sponsor Welcome

*Link Opens Sponsor Portal
When sent: by selecting Sponsors and choosing “Send Welcome Email”

Subject line: [event short name] – Your Sponsor Portal

Exhibitor Welcome

*Link Opens Exhibitor Portal
When sent: by selecting Exhibitors and choosing “Send Welcome Email”

Subject line: [event short name] – Your Exhibitor Portal!

Attendee Welcome

>> Fill in [event short name] <<

>> Fill in [event planner name and email] <<

*Link Opens Virtual Portal and App Access Buttons
When sent: by selecting attendee(s) and choose “Event App Email”

Subject line: [Event Short Name] Access

Attendee Portal Welcome

>> Fill in [event planner name and email] <<

*Link Opens Attendee Portal
When sent: by selecting attendee(s) and choose “Attendee Portal Invite”

Subject line: [Event Short Name] – IMPORTANT – Your Custom Attendee Portal

Automatic Emails

Virtual Event Welcome

>> Fill in [event planner name and email] <<

*Link Opens Virtual Portal
When sent: automatically send on registration if “virtual” is selected in ticket setup OR by selecting attendee(s) and choose “Virtual Event Welcome”

Use this Custom Subject line: [Event Short Name] – Virtual Event Portal Access

Registration Confirmation

*Link Opens Virtual Portal and App Access Buttons

Registration confirmation emails are sent automatically for every ticket purchased during the checkout process. They have a PDF version of the ticket attached, contain information about how to login to the event application or virtual event portal (if the ticket is a virtual ticket), and basic information about your event itself.

Subject Line: Thank You for Registering!

Registration Receipt

*no links, but receipt attached as pdf

Registration receipts are sent automatically after an attendee completes their registration, and has paid. You may turn off these automated emails via your registration settings, but can always send them manually at any time. You may customize this email body if you would like to highlight specific payment related instructions, or provide any additional guidance. Note that the receipt document is attached to these emails, and you can also customize the content of those documents via your registration settings. Each individual registrant will also have their tickets emailed to them.

Default Subject Line: Registration Receipt!

Email Templates
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Market

  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Michigan
  • Midwest
  • Minnesota
  • Missouri
  • N Dakota
  • National
  • Nebraska
  • Ohio
  • S Dakota
  • Tennessee
  • Texas
  • Wisconsin

Sector

  • CRE
  • Education
  • Finance
  • Healthcare
  • Hospitality
  • Industrial
  • Legal
  • Multifamily
  • Net Lease
  • Office
  • Retail
  • section
  • Seniors Housing
  • Student Housing

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