GlenStar has appointed Jessica Doll as director of marketing and customer experience. This newly created position puts Doll, a 15-year commercial real estate marketing veteran, at the helm of marketing, branding and tenant community activities. Doll will be based in the firm’s downtown Chicago headquarters.
“Jessica’s brand development insights and creative vision will make a huge impact on our company and our tenants,” said managing principal Michael Klein. “She brings a unique blend of deep, relevant industry experience, technical marketing expertise and innovation and is a welcome addition to our team.”
Doll will oversee GlenStar’s hallmark customer experience program, GlenStar Connect, and lead the creation and delivery of a modernized, fully-integrated strategic brand positioning for the company. She most recently was head of global brand at LaSalle Investment Management. Prior to that, she was vice president of Americas marketing for LaSalle and a graphic designer at JLL. Doll earned a bachelor of fine arts from Michigan State University.
Doll’s arrival follows Patrick Kearney’s appointment in March to lead GlenStar’s acquisitions platform. The company has deep roots in Chicago and Texas and a growing footprint across the central United States. By the end of 2019, GlenStar will have invested more than $200 million over five years repositioning and modernizing office spaces that focus on unique amenities and programs that enhance and redefine the tenant office experience.